Humanitarian Nova poshta

Nova poshta Global launches the Humanitarian Nova Poshta project — to help the Ukrainain defenders and people in need.
We collect humanitarian aid from international organizations and volunteers all around the world to deliver it to our heroes and heroines!


Any person, business or organization can send clothes, warm blankets, military ammunition, medical supplies other necessary things in martial law for our defenders and people in difficulty.


List of basic needs for territorial defense, volunteers and Help Ukraine organization: here

Financial aid

We deliver goods from volunteers and organizations that help the army and territorial defense within Ukraine and from foreign warehouses. Unfortunately, the company is not able to transport goods for free. Our resources are not enough to cover significant costs for fuel, aircraft booking and other logistics costs.
We need financial assistance so that we can keep delivering humanitarian aid around the world.

We kindly ask you – all those who wish Ukraine peace and prosperity - to treat the situation occured with comprehension

We opened special bank accounts. Anyone who feel like can transfer the money that we use for logistics costs.

UAH

Beneficiary's bank: OTP Bank JSC
Ukraine, Kyiv, 01033, street Zhylyanska, 43
MFI: 300528
SWIFT: OTPVUAUK
Bank account: UA793005280000026008455061609

Beneficiary: Nova Poshta Global Limited Liability Company
03026, Ukraine, Kyiv, st. Stolychne highway, 103
VAT payer certification number 200136922
ITN 381304126502
Reg. code (EDRPOU) 38130410
PAYMENT DETAILS:
Payment for international delivery of humanitarian aid

EUR

Beneficiary bank: OTP Bank
43 Zhylyanska street, Kyiv, 01033, Ukraine
Branch soft code: 300528
SWIFT: OTPVUAUK
Account Number: UA793005280000026008455061609

Beneficiary: Nova Poshta Global Limited Liability Company
03026, Ukraine, Kyiv, st. Stolychne highway, 103
VAT payer certification number 200136922
ITN 381304126502
Reg. code (EDRPOU) 38130410
Payment details:
Payment for international delivery of humanitarian aid

USD

Beneficiary bank: OTP Bank
43 Zhylyanska street, Kyiv, 01033, Ukraine
Branch soft code: 300528
SWIFT: OTPVUAUK
Account Number: UA793005280000026008455061609

Beneficiary: Nova Poshta Global Limited Liability Company
03026, Ukraine, Kyiv, st. Stolychne highway, 103
VAT payer certification number 200136922
ITN 381304126502
Reg. code (EDRPOU) 38130410
Payment details:
Payment for international delivery of humanitarian aid

How to send humanitarian aid
to Ukraine from abroad

1

Please follow the link to find the list of needs.

2

Send or bring things to one of our foreign warehouses and indicate that it is for Humanitarian Nova Poshta Global.

3

We will take care of delivery to Ukraine and send the goods to one of the volunteer organizations.

4

The volunteer organization will distribute and direct the aid where it is most needed.

List of delivery addresses

Poland warehouses:

Chelm
POL CEL 22-100 CHEŁM UL RAMPA BRZESKA 63
+48 501 220 227 Adam
Пароль: Help Ukraine


18 Karola Miarki NP200007070
Aqua Calida
Jelenia Gora
Dolnośląskie
58-500
Polska
+48 531 888 192
+Pon – Pia 09:00-16:00

United Kingdom warehouses:

Brother Parcel Post
Unit10, PhoenixPark, Parkwood NP300007070
Maidstone
ME15 9XN
Kent
+447926258649, +447864957067
+Mon - Fri 09:00-15:00


Uniworld Logistics UK LTD & Active Freight (Southampton) LTD
Unit 7, Woodside Industrial Estate, Woodside Road, Eastleigh SO50 4ET, United Kingdom
+44 (0) 2380 010835
+44 7786 696319
office.uk@uniworld-logistics.com

Turkey warehouses:

İSTANBUL DAĞITIM LOJİSTİK
Habipler Mah 2718 sok No:20 NP900007070
Istanbul
34270
Sultangazi
+90 0532 256 95 09
Mon - Fri 10:00 - 17:00

ELİ ULUSLARARASI TAŞM VE TURZ LTD ŞTİ
Halkalı merkez mah Tuna cad Hekim sok No:16 A-B NP800007070
Istanbul
34303
Küçükçekmece
+90 0534 317 15 85
Mon - Fri 10:00 - 17:00

SPOST
Maltepe mah. Mevlevihane yolu cad 324 sok 4AE/2425 no:49 NP700007070
Istanbul
34010
Zeytinburnu
+90 0545 511 11 03
Mon - Sun 9:00 - 19:00

DSV Lojistik
Balçık Merkez Mahallesi Şile Caddesi No: 20 Arpacıoğlu Tesisleri A Blok NP110007070
Gebze
41400
Kocaeli
+90 0549 790 18 59
Mon - Fri 10:00 - 17:00

France warehouse:

16,Rue Jacques-Yves Cousteau NP500007070
Villenave-d'Ornon
33140
GIRONDE
+33 6 46 85 34 68, +33 6 23 11 47 27
+Mon-Fri 09:00-18:00

Latvia warehouse:
AVIOR SIA
Ozolkalnu street 2
Marupe, Latvia, LV-2167
+371 2 5555 111

USA warehouse (excluding military goods):
27 Merry Lane NP100007070
New Jersey (NJ)
East Hanover
07936
+1973 463 00 88
+Mon - Fri 09:00-17:00

Germany warehouse:
Rauschwalder Str 41 NP400007070
Aqua Calida Sp. z o.o.
Görlitz
02826
Deutschland
+49 151 58413734
+Mon - Fre 10:00-14:00

How to send humanitarian aid
in Ukraine?

1

Please follow the link to find the list of needs.

2

Bring the things to one of Nova poshta service point. Please be sure that the point you chose is availible now. Give your parcel to the operator (no packaging required).

3

We will send the shipment to one of the volunteer organizations.

4

The volunteer organization will distribute and direct the aid where it is most needed.

The list of available service points is being regularly updated. See the map
here

I want to volunteer

The volunteers are much-needed nowadays in wartime.
We receive thousands of requests for help. If you are ready to help sorting cargos and parcels or in any other way — fill in the application here

Frequently Asked Questions

How the humanitarian aid is distributed? +

Volunteer organizations distribute and forward relief to the place where it’s needed the most.

Can one send humanitarian aid to a specific recipient? +

If you want to send humanitarian aid to a specific recipient within Ukraine, it will be considered as a regular delivery with a fee according to the fare of Nova Poshta.

In order to send relief from abroad to a specific service point for your recipient in Ukraine, please, indicate the recipient’s data when sending or specifically packing it.

1. Locality
2. Service point number or address
3. Full name
4. Phone number
If you send a lot of humanitarian - be sure to pack the shipment on pallets.

How much does sending your humanitarian aid cost? +

Our resources are not enough to cover significant costs for fuel, aircraft booking and other logistics costs. Unfortunately, the company is not able to transport goods for free, so the delivery costs will be calculated according to the fare of Nova Poshta.

We kindly ask you – all those who wish Ukraine peace and prosperity - to treat the situation occured with comprehension. Donate to this cause through the following accounts for international transfers.

Can one organize delivering points through the border? +

So far there aren’t such points, but you can send or bring relief in person to Nova Poshta’s warehouses that are located in different European cities and USA.

To find an updated list of Nova Poshta warehouses addresses follow the link

What should I do if the link for filling in the form for Nova Poshta isn’t working? +

Please, contact us:
0-800-500-609
+38098-4-500-609
+38050-4-500-609
+38044-32-30-222

What supporting documents are required. Are those mandatory? +

You do not need any supporting documents if you send humanitarian aid from abroad to one of our warehouses; within Ukraine: between Nova Poshta service points
If you have applied for freight, you need documents for the cargo (invoice, bill of lading, etc.) and the checkpoint pass.
If you do not have these documents, your shipment should be accompanied by the Armed Forces of Ukraine or the National Police.

Is it possible to deliver humanitarian aid to the military base? +

Humanitarian aid can only be delivered to the Nova Poshta service point.
However, if you have applied for freight and use Nova Poshta cars and trucks - you can deliver the goods to the military base.

Does the courier service work? +

Yes, our couriers work almost all over Ukraine, but there are cities where it is dangerous. To find out the cities where the delivery service works, please contact the contact center:
0-800-500-609 +38 098-4-500-609 +38050-4-500-609 +38044-32-30-222

What should I do if I cannot provide the exact contacts info of the recipient (name or phone number)? +

If you send the humanitarian aid - don’t specify the addressee, just tell that it should be delivered to Humanitarian Nova Poshta Global. We will take care of delivery to Ukraine and send the goods to one of the volunteer organizations.The volunteer organization will distribute and direct the aid where it is most needed.

Is it possible if one wants to send regularly (not organizations, but volunteers)? +

You can become a member of the Humanitarian Assistance Mail by filling out the form. After you submit an application, accreditation is carried out. If you are accredited, you will receive points or a promo code.

Contacts

Nova poshta:

0 800 500 609

+380 984 500 609

+380 504 500 609

+380 443 230 222

You don't have to get approval of the time and date of humanitarian aid shipping

Latvia warehouse:
+371 2 5555 111

Poland warehouse:
+48 531 888 192
+Pon – Pia 09:00-16:00

Germany warehouse:
+49 151 58413734
+Mon - Fre 10:00-14:00

France warehouse:
+33 6 46 85 34 68
+33 6 23 11 47 27
+Mon-Fri 09:00-18:00

Turkey warehouse:
SPOST
+90 0545 511 11 03
Mon - Sun 9:00 - 19:00

Turkey warehouse:
İSTANBUL DAĞITIM LOJİSTİK
+90 0532 256 95 09
Mon - Fri 10:00 - 17:00

Turkey warehouse:
DSV Lojistik
+90 0549 790 18 59
Mon - Fri 10:00 - 17:00

Turkey warehouse:
ELİ ULUSLARARASI TAŞM VE TURZ LTD ŞTİ
+90 0534 317 15 85
Mon - Fri 10:00 - 17:00

USA warehouse (excluding military goods):
VELOX INTERNATIONAL SHIPMENT
+1973 463 00 88
+Mon - Fri 09:00-17:00

United Kingdom warehouse:
Brother Parcel Post
+447926258649, +447864957067
+Mon - Fri 09:00-15:00

United Kingdom warehouse:
Uniworld Logistics UK LTD & Active Freight (Southampton) LTD
+44 (0) 2380 010835
+44 7786 696319
office.uk@uniworld-logistics.com