
Withdrawing money from the card
Withdraw cash from any bank card at Nova Post branches with NovaPay points.
The cost of the service
1.5% of the amount, but not less than 15 ₴
How to withdraw cash
S T E P 1
S T E P 2
Provide a document proving your identity.S T E P 3
Pay the amount you want to receive in cash and the cost of the service.
You can withdraw cash only in UAH.

Steps to replenish a Ukrainian bank card:
- Visit a Nova Post branch offering NovaPay financial services
- Inform the operator that you want to replenish the card
- Provide the card number you want the funds to be credited to
- Pay for the service in cash or by card
This service is provided by NovaPay LLC, a financial partner. The list of documents is available on the Company's website.
Terms of service:
- You can withdraw cash or top up your card only in national currency.
- The service fee is 1.5% of the amount, but not less than 15 UAH.
- Up to 50,000 UAH can be withdrawn from one card per day.
- To credit funds, a ‘Card Top-Up’ transfer is made, which can be received by any person.
The payment service is provided by NovaPay LLC. The list of documents for the service can be found at the link.