How to properly register an international shipment - Nova Post | Delivery of the future

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How to send for private customers

You can send abroad

Documents, up to 2 kg
Parcels, up to 30 kg
Cargoes, up to 1,000 kg

How to send abroad

1
Select a country and make sure there are no restrictions on the shipment's content in the country of destination.
2
Define the market value of each unit of the shipment's contents to be indicated in the customs declaration.
3
Specify the export purpose of the shipment that will be indicated in the customs declaration.

4
Select a shipment processing method:
- At the nearest Nova Post branch. Complete the Sender's and Recipient's data and a detailed description of the shipment together with the operator.
- In the mobile app. Enter all the details of the shipment yourself and provide the number of your express waybill in the branch.
5
Pay for delivery and, if necessary, other services (packaging, calling a courier, etc.)

Global delivery

Rates

Europe
from 330 ₴
USA
from 350 ₴
Canada
from 450 ₴
China
from 1 850 ₴
Another world
from 1 950 ₴

Find more details about the rates by following the link.

Documents

Before sending parcels and cargoes abroad, please read the terms and conditions of international delivery services:

Necessary documents and rules of cooperation

Frequently asked questions

What is the declared value?
The declared value of the shipment is the value the sender indicates in the documents or customs declaration when sending it. It is used for calculating customs duties, taxes, and other fees that may be applied when importing a shipment into the country of destination.
The declared value of the shipment must match the market value.
What are the consequences of understating the declared value?
Understating the declared value of shipments may arouse suspicion and, accordingly, be subject to inspection by the customs authorities. This may cause a delay when picking up or returning the shipment.
Understating the declared value can also result in the loss of insurance coverage and affect the receipt of insurance compensation in case of loss or damage to the shipment.
What is the purpose of the shipment?
The purpose of the shipment is a specific goal achieved by an individual when sending parcels and cargoes outside the country.
When defining the purpose of the shipment, make sure you are clear about your intentions, as this will affect customs clearance procedures, documentation, and possible additional costs.
For example:
P E R S O N A L B E L O N G I N G S
Your belongings that you want to export and use abroad for your personal needs.

Sometimes, customs duties or restrictions may apply depending on the country, type of shipments, and their declared value.
G I F T
Typically, these are small and low-value shipments intended for gifts or charitable purposes.

If the shipment complies with the established gift restrictions, no additional payments are charged.
R E T U R N
The shipment, which is returned to the sender for exchange or if it does not fit for any reason.

There may be customs duties and other charges associated with returning the shipment back.
What is the difference between sending abroad and sending within Ukraine?
There are additional restrictions on sending abroad:
Not all shipments are accepted for transportation. Find more details by following the link.
A complete package of documents must be provided when sending abroad.
International shipments are subject to customs procedures when imported into the country of destination.
Additional charges may apply depending on the purpose of the shipment.
What affects the delivery cost
International delivery rates are based on the following:
Size and type of the shipment
Country of destination
Additional services: packaging, customs payments, addressed delivery, etc.