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Customs rules when sending
integration

International delivery

How to estimate the cost of customs clearance

Customs clearance price includes:

  • import duty
  • VAT
  • customs brokerage services
  • customs duty or postage in certain countries: for example, it is about €15-20 in Greece, €50 in Spain and France

For more details, please visit the official websites of the post office or customs authorities of the receiving countries.

Customs duties and customs brokerage services are paid by the recipient in another country.

VAT rate in European countries

  • VAT rate and additional terms

    Austria
    20%
    Belgium
    21%
    Bulgaria
    20%
    Hungary
    5-18-27% depends on the product
    United Kingdom
    20%
    Greece
    23%
    Germany
    19%
    Denmark
    25%
    Italy
    22%
    Ireland
    23%
    Spain
    21%
    Cyprus
    18%
    Luxembourg
    21%
    Latvia
    21%

  • Country

    Austria
    Lithuania
    Belgium
    Maltaа
    Bulgaria
    The Netherlands
    Hungary
    Portugal
    United Kingdom
    Poland
    Greece
    Romania
    Germany
    Slovenia
    Denmark
    Slovakia
    Italy
    France
    Ireland
    Finland
    Spain
    Croatia
    Cyprus
    Czechia
    Luxembourg
    Sweden
    Latvia
    Estonia

  • VAT rate and additional terms

    Austria
    21%
    Belgium
    18%
    Bulgaria
    21%
    Hungary
    23%
    United Kingdom
    23%
    Greece
    24%
    Germany
    22%
    Denmark
    20%
    Italy
    20% + customs duties (0-17%)
    Ireland
    24%
    Spain
    25%
    Cyprus
    21%
    Luxembourg
    21%
    Latvia
    21%

VAT rate for Australia, Asia, Middle East, North, South and Central America

  • VAT rate and additional terms

    Australia
    10%
    Vietnam
    0-15%
    Israel
    17%, 18 NIS ($100-500), and 59 NIS ($500-100) may be charged additionally for courier delivery
    UAE
    5%
    China
    20-25%
    Brazil
    17-19%
    Canada
    Varying
    USA
    10%

These terms are relevant for non-commercial shipments. If customs considers the contents of the shipment to be a commercial shipment, the package will be cleared according to the rules for commercial freight or it will be returned to sender

The customs has the right not to release the shipment or to change the amount of customs payments

This may happen if the customs officer finds a violation:

  • The contents of the shipment differ from the list specified in the declaration.
  • The declared value differs from the real one.
  • The parcel contains a commercial consignment.
  • The parcel contains prohibited goods.

Documents for customs clearance of shipments

Which shipments are exempt from customs clearance

Most European countries do not impose duty and VAT on international shipments that meet all of the following conditions at the same time:

  • sent between individuals
  • worth up to €45
  • marked as “gift” or “personal belongings”

A shipment is considered a gift or personal belongings if it meets all of the following conditions at the same time:

  • the contents of the parcel are indicated in the accompanying documents as a "gift" or "personal belongings"
  • the sender of the parcel is an individual, not a company
  • the "Parcel from home" service is selected

Countries with duty-free shipment from Ukraine

  • Duty-free import threshold

    United Kingdom
    Personal belongings: £135
    Gifts up to £39
    Moldova
    €150
    Denmark
    80 DKK
    Sweden
    300 SEK
    Australia
    1,000 AUD
    Vietnam
    1,000,000 VND (about $40)
    Israel
    $1,000
    UAE
    1,000 AED
    China
    5,000 ¥, but not more than 26,000 ¥ per year
    Indonesia
    $50
    Brazil
    $50
    Canada
    Personal belongings: up to 20 CAD
    Gifts: up to 60 CAD
    USA
    from $0

In all other cases, customs duties shall be charged and paid by the recipient.

When checking the contents of the shipment and its compliance with the declared value, the value indicated in the invoice or description of the contents is accounted for.

If no invoice is available, the cost of the goods is estimated according to similar products in the country of origin. If the specified value is understated by more than 20%, customs officers may readjust the price.

Customs duties are charged on all categories of goods exceeding the duty-free import threshold, including gifts or returns under warranty.