Nova Post customers can purchase a labelling printer on special terms and label their shipments themselves. This will speed up and optimise business processes and reduce the time spent sending parcels at the post office.

Cost
- For 1 ₴ for customers with an average monthly turnover of at least 2,000 express waybills (EN) per month over the last 3 months. The next printer for 1 ₴ is issued for every subsequent 20,000 EN/month of customer turnover.
- One customer can purchase no more than 3 printers at a special price. For more information, please contact your personal manager.
Only legal entities (sole proprietors, LLCs, etc.) synchronised with the state register can purchase thermal printers.
How to order
- 1Contact your personal manager and agree on the terms
- 2Sign the purchase agreement and provide the following documents:
- a copy of your VAT certificate or single tax payer certificate
- a copy of the power of attorney, if the agreement is signed by a person acting on behalf of another
- 3Make payment in accordance with the terms of purchase: 1 hryvnia or the full cost
The printer will be shipped within 2 business days from the date of signing the contract and making the payment. Delivery is only possible to a branch and is at the expense of Nova Post.
Warranty service
The warranty period is 2 years from the date the printer is shipped to the customer.
If you need a repair, please send a request and a description of the issue to zebranp22@gmail.com or call +38 (095) 148 81 39.
If this is a warranty case, the relevant employee shall inform the client about further actions. For the rest of the cases, we will provide contact details and a price list of a service center specializing in repairs.
Equipment repairs can take up to 10 business days. Delivery to and from the Zebra service center is made at the customer's expense.
Providing thermal labels
The client can order a certain amount of such thermal labels for labeling free of charge.
Customers with a monthly turnover of 50 or more express waybills can order them in the business account.
The quantity of available thermal labels for each customer is estimated individually according to the Nova Post algorithm.
Where to buy thermal labels
You can order thermal labels for the Zebra printer at shop.novaposhta.ua