Payment of customs duties by the sender
Nova Poshta makes international delivery from Ukraine to the world simple, transparent, and convenient for everyone.

Terms and conditions for providing the service
- Sender: private individual or legal entity
- Applies to parcels (except documents) or cargo
- Service available for the US (10% VAT), Poland (23% VAT), Germany (19% VAT), Czech Republic (21% VAT)
- The service is available for shipments to European countries with an invoice value of up to €150 and for shipments to the US with an invoice value of up to $800.
- The shipment must be created at the branch by the operator, in your personal account or Business Account, via an API request.
- The payer of customs duties can be: the sender, the recipient, or a third party (available for business customers).
Advantages of the service
For e-commerce
- simplified receipt of parcels by the customer/recipient
- final delivery cost before shipment, including customs duties of the destination country
- avoidance of barriers and delays in international delivery
- no additional payments to the courier during delivery to the address
For personal shipments
- the ability to pay the shipping cost and customs duties to the sender so that the recipient simply receives the parcel without unnecessary expenses
Cost and calculation examples
USA
- Customs duty payer: Sender or third party (for business customers)
- Customs duty cost: 10% of the cost of goods
Europe
- Customs duty payer: Sender or third party (for business customers)
- Customs duty cost: Cost of goods x VAT of the destination country (excluding preferential categories of goods) + cost of goods x 2% (service fee)
Calculation example:
- Cost of shipment: 5 000 UAH
- Cost of delivery: 900 UAH
Payer of customs duties: sender or third party 5 000 x 10% = 500 UAH
Calculation example (Germany):
- Cost of shipment: 5 000 UAH
- Delivery cost: 650 UAH
Payer of customs duties: sender or third party 5 000 x 19% (German VAT) + 5 000 x 2% (service fee) = 950 + 100 = 1 050 UAH
The total guaranteed cost of delivery with customs payments to the US will be 1 400 UAH, and to Germany – 1 700 UAH. The recipient does not need to perform any additional actions or make any additional payments.
How to order the service
In development
- delivery to post offices for B2C
increase in the permissible value of shipments
expansion of the geography of service application
availability for B2B shipments- availability in the mobile application and on the website
individual calculation of customs payments taking into account preferential categories of goods



