Payment methods

You can pay for the delivery by any method

With a payment card via a mobile application or business account
Enter the card details in your profile to make a payment.
In the NovaPay app
Pay for cash-on-delivery parcels with a NovaPay card and save up to 20% on shipping and COD fees for 6 parcels every month.

Cash/Card to the courier
With targeted delivery.
Visa/MasterCard payment via a POS terminal
Almost every Nova Post branch has NovaPay financial service points.
The nearest branch with a POS terminal can be found here.
Cash/card at the branch
The branch operator will process the payment.
You can find the nearest branch on the map.

If you want to use the service but don't have a mobile app, you can download it by following the link

Download the app

Terms of service

The amount of online payment may not exceed UAH 29,999 per transaction and for all transactions during the day.

Online payment can be automatically canceled (refunded) if:

The delivery cost has changed due to amendments to the express waybill: weight, dimensions, cost of shipment, or address or method of delivery;
The sender has included additional services or made changes to them;
The service payer has changed: from the sender to the recipient, a third party, or vice versa.

If the payment is automatically canceled, the cost of services must be paid again.