Your quick identification tool that replaces the paper power of attorney
Each business client can get a master and additional cards
A business client's master card is automatically created when the contract is activated if no other business client cards have been registered to the phone number specified in the application.
Using the mobile app as a business client requires that no other business client cards, including loyalty cards for individuals, are registered to your phone number.
You can check whether a loyalty card of an individual or other business client identification card is attached to the phone number by calling the Customer Support Center. You can also cancel the cards attached to your number by leaving a request with a Customer Support Center employee.
Additional cards can be created:
- on your own in your business account
- by sending a request to your personal manager or karta@novaposhta.ua in case you have no personal manager
How to use a business client card
Present your business client card to the branch operator when sending or receiving parcels. If you do not have your card with you, you can identify yourself by SMS to the phone number to which the card is linked.
When sending parcels that have been created in advance, you do not need to be identified at the branch.
Questions and answers
- How to change the cardholder's personal data?
- What should I do if the card is lost?
- Can I attach several business client cards to one number?
- How to deactivate a business client card?
- Cases when the master business client identification card cannot be canceled:
- What is the cost of using a business client card?



