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Transfer/storage point
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Additional services

Transfer/storage point

A service that allows you to send a parcel, keys or other personal items to another person via a branch, parcel locker or transfer point. You can even leave your luggage at a branch while waiting for a train or bus.

  • With this service, you can send documents, parcels, cargoes, pallets, tires, and wheels

How to apply for the service

  • S T E P  1

    Create a shipment in the mobile app

    Specify the same branch/parcel locker/pickup point for sending and receiving. The Transfer Point service will be enabled. Specify the recipient, fill in the parcel details, and order packaging if needed.

  • S T E P  2

    Get your stuff ready

    Pack it in a box (if no packing was ordered). No additional packing is required for a suitcase.

  • S T E P  3

    Contact the operator

    Order the Transfer Point service at a branch/pickup point or load your belongings into a parcel locker.

  • S T E P  4

    Pick up the parcel

    At a convenient time for you, if it is a branch/pickup point, consider its working schedule.

Rates

The additional fee for delivery to a parcel locker does not apply to the Post Office Box Transfer service.

The service price already includes storage fees

  • At the branch
    7 days, 3 days for pallets
  • At the parcel locker
    5 days
  • At the pickup point
    7 days

Then the parcel is moved to the nearest branch. The client shall pay the standard rate for forwarding, and an additional fee for storage from the 8th day.

This service is charged for each place separately.

Shipment parameters to be accepted:

  • Documents: length – up to 35 cm, width – up to 25 cm, thickness – up to 2 cm, actual weight – up to 1 kg.
  • Parcels: length – up to 120 cm, width – up to 70 cm, height – up to 70 cm, actual and volumetric weight – up to 30 kg. The maximum length of each side of the parcel should not exceed 60 cm in those branches with weight restrictions (see the Terms of Service for more details).
  • Cargoes: length – up to 300 cm, width – up to 170 cm, height – up to 170 cm, actual and volumetric weight – from 30 kg to 1 000 kg. Delivery of cargoes up to 600 cm long, 200 cm wide, and up to 1 100 kg in actual weight is carried out only between the branches specified in Appendix No. 1
  • Pallets: Length and width – up to 2 m, height – up to 1.7 m, weight – up to 1 000 kg, base area – up to 2 m. Pallets up to 2.2 m in height and/or with an actual weight of up to 1 100 kg are accepted only in the branches specified in Appendix No. 1. A shipment on a wooden base with a length or width exceeding 2 m and/or a base area exceeding 2 m² is processed as a shipment of 30 kg or more
  • Tires and wheels: The volumetric weight of a passenger tire or wheel must not exceed 45 kg, and the volumetric weight of a truck tire or wheel must not exceed 105 kg.
  • Parcel lockers: weight (actual or volumetric) – up to 20 kg, length – up to 40 cm, height – up to 60 cm, width – up to 30 cm.

Prices are in UAH (including VAT), valid from 01.01.2023

To determine the rate for parcels and cargoes, the higher value of actual or volumetric weight is applied.

To wit:

Volumetric weight (kg) = (Length (cm) × Width (cm) × Height (cm)) / 4 000

or

Volume of cargo (m³) × 250

Fee on the declared value:
up to 500 UAH is included in the rate; over 500 UAH: 0,5%

Post-payment: 2% + 20 UAH

Pricing quoted in UAH (including VAT), valid from 01.01.2023