Зміна даних в експрес-накладній - «Нова Пошта»| Доставка майбутнього

Changing data in an express waybill (EW)

Once the shipment is sent, you can change the information entered in the EW during the shipment processing.

The cost of the service - free of charge.

In the mobile app Nova Post

Sender's data	private individual or representative of a legal entity
Recipient's data	+
Return delivery	—
Payer of services	only the payer of services
Payment control amount	—
Add payment control	—
Cancel payment control	—
Cash on delivery amount	+
Cancel cash on delivery	+
Add cash on delivery	+
Payment method: from card to cash desk and vice versa and payment form	up to 30,000 ₴
Parameters of the "Lift to the floor" service"	+

In the mobile app Нова пошта old

Sender's data	private individual or representative of a legal entity
Recipient's data	+
Return delivery	—
Payer of services	only the payer of services
Payment control amount	—
Add payment control	—
Cancel payment control	—
Cash on delivery amount	+
Cancel cash on delivery	—
Add cash on delivery	+
Payment method: from card to cash desk and vice versa and payment form	up to 30,000 ₴
Parameters of the "Lift to the floor" service"	—

In the business office and API

At the Nova Post branch

At the contact center *

Sender's data	+
Recipient's data	+
Return delivery	+
Payer of services	+
Payment control amount	only increase
Add payment control	+
Cancel payment control	—
Cash on delivery amount	if you need to add a service or increase the amount within the declared value
Cancel cash on delivery	—
Add cash on delivery	if you need to add a service or increase the amount within the declared value
Payment method: from card to cash desk and vice versa and payment form	—
Parameters of the "Lift to the floor" service"	if the payer is a recipient

* if the declared value of the shipment is less than 30,000 ₴

** For legal entities and sole proprietors, only an increase in the amount of post-payment/payment control

*** For legal entities and sole proprietors, cancellation of post-payment/payment control

The recipient has received the shipment.
The data is attempted to be modified when the shipment is passed to the courier to be delivered to the Recipient's address.
Parcel in a Parcel Locker and online payment made for it.