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Receive at Pickup Point

Receive

Receive at the pickup point

A pickup point is basically a branch on the territory of any operating business from which you can send a parcel with Nova Post.

Potential locations

  • In a grocery store or mini-market
  • In a clothing, household, building materials store, etc.
  • At a gas station
  • In a pharmacy

You can send parcels and documents through the pickup point

  • Weight

    up to 30 kg

  • Dimensions

    max. 120х70х70 cm

  • Declared valuet

    up to 29 000 ₴

Storage period at the pickup point: up to 7 days
Shipments that are not picked up within the specified storage period will be taken to the nearest Nova Post branch. The number and address of the pickup point will be sent to the recipient by text message or mobile app.

How to collect a parcel from a partner point

As soon as the shipment arrives, you will receive an SMS or push notification with the number and address of the pickup point and the EW number.

  2. Pay for the services online if you are specified as the payer in the express waybill (EW).
  3. When you visit a partner point, show the operator your EW number and a document with which you can identify yourself, e.g. your passport or driver's license. The documents in the Diia app are also suitable.