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Customs regulations upon receipt

International delivery

Customs clearance of shipments in Ukraine

Customs fees are paid by the recipient of the parcel. We will notify the recipient of the charges via SMS, Viber, or email.

Customs clearance of shipment in Ukrainе

Calculation example

The item costs €200. Customs payments will be:

  • import duty = (€200 - €150) x 10% = €5
  • VAT = (€200 - €150 + €5) x 20% = €11

Total tax payable: €5 + €11 = €16

If the declared value of the shipment is more than €150, do not split it into two parcels to avoid paying customs fees.

At the customs office in Ukraine, such shipments are grouped together and their declared value is summed up, so customs payments will still be charged.

Examples of calculating the declared value for shipment to Ukraine

  • EXAMPLE 1

    I'm sending my sister a jacket, a portable speaker, and her driver's license.

    The jacket cost is €50, the portable speaker – €35. It's €85 in total.

    No customs duties will be charged.

  • EXAMPLE 2

    I send clothes for sale to Ukraine.

    All items are new, with price tags, and in factory packaging, but the total cost is less than €150.

    No customs duties will be charged.

  • EXAMPLE 3

    I'm sending my daughter a big suitcase of her personal belongings: dresses, sweaters, shoes, and cosmetics.

    All things are personal, but their total value is more than €150.

    Customs fees will be charged.

The customs has the right not to release the shipment or to change the amount of customs payments

This may happen if the customs officer finds a violation:

  • The contents of the shipment differ from the list specified in the declaration.
  • The declared value differs from the real one.
  • The parcel contains prohibited goods.
  • Parcels comprise a batch of goods: a batch can be considered to be parcels sent from any branch of the same country to Ukraine within 5 days to the same recipient from the same sender if their total value exceeds the equivalent of 150 euros.

Nova poshta carries out customs clearance of goods according to the terms specified in the Public Agreement