Your quick identification tool that replaces the paper power of attorney
Employees can register additional representatives of a business client and manage their roles and data in the business dashboard
A business client's representative at the branch can send and receive shipments more quickly
Each business customer can have Representatives with different roles
A business partner representative with the “Administrator” role is automatically registered after the agreement is activated, provided that the phone number listed in the application is not already in use by another business partner representative.
You can check whether your phone number is registered to another business partner representative by calling the Customer Support Center. If the number is already in use, you can submit a request to cancel the previous registration.
Additional Representatives can be registered:
- on your own in your business account
- by sending a request to your personal manager or to karta@novaposhta.ua if you do not have a personal manager.
How It Works
A business client’s representative must verify their identity at the branch when sending or receiving packages. The phone number used to register the representative is used for identification purposes.
At the branch, you do not need to undergo additional identification when sending packages that have already been prepared.
Questions and answers
- How to Change a Business Partner Representative's Personal Information
- Can I register multiple Representatives under a single phone number?
- How to Deactivate a Business Partner Representative
Terms of use, guidelines, and statements
- Application for Registration of a Business Client Representative
- Application to Update a Business Client Representative's Information
- Application to Cancel a Business Client Representative
- Terms of Use for Business Client Representatives
- Guidelines for activating your personal account using a business client card