Save your time and send parcels by courier whenever it's convenient for you
How to send a parcel by courier
Fast call
- Now it's even faster to call a courier with the Nova Post app. To do so, specify the following information in the Courier tab:
- pickup address
- parcel type
- courier arrival time convenient for you
- Review the information and click the Order button
If additional services are required
- Create an express waybill (EW) in the mobile app
- If needed, enable the Packing service when creating an EW, and the courier will pack your parcel.
The Packing service at the address is available for shipments up to 30 kg.
You can also pack the parcel yourself according to the rules. You can purchase packing materials in advance in our online store.
Hand over the parcel to the courier and pay for the delivery online in the app or to the courier (in cash, by card, via Google Pay or Apple Pay).
Rates
per seat
- Shipment typeDocumentsAcross the city
110 ₴
Across Ukraine120 ₴
Extra fee for courier delivery+50 ₴ to the basic rate for shipments up to 30 kg
Delivery to a parcel locker+10 ₴ UAH for each space for documents and parcels
- Shipment typeSmall, up to 2 kg
- Shipment typeMedium, up to 10 kg
- Shipment typeLarge, up to 30 kg
The maximum declared value of shipments weighing up to 30 kg is 1,000,000 UAH;
Read more about the rates here
Delivery cost includes

Envelope for documents and package 0.5-4 kg

Fee from the declared value up to 500 hryvnias

Shipments up to 30 kg can be picked up from the door of an apartment, house, or office
Additional services
Shipments over 30 kg can be picked up from the door of an apartment, house, or office
You can order this service in the mobile app in advance or from the courier upon arrival. The service cost is calculated by the greater of the volumetric and actual weight. "Tires and Rims" shipments are calculated according to the cost of the cargo.
- Shipment
up to 30 kgFrom the doorfree of charge
- Cargo,
up to 100 kg - Per each
100 kg - Tires,
rims
The maximum declared value of shipments weighing more than 30 kg is 5,000,000 UAH;
From the door delivery is available if:
- One place of shipment weighs up to 100 kg
- The distance from the parking lot of the Nova Post vehicle to the sender's building does not exceed 50 meters
- There are no obstacles to moving the shipment (narrow aisles)
- If the elevator is down or there is no power supply in the sender's house, pickup is possible:
- for parcels up to 30 kg and up to the 5th floor only;
- for parcels from 30 kg and not higher than the 1st floor.
Alternatively, reschedule the delivery for another day or make it from the nearest branch
From the door delivery is not available for the "Pallet" shipment type.
Packing
The packing service at the address is available for parcels up to 30 kg.
You can use the service by enabling the corresponding tab in the mobile app when creating a shipment. Once the courier arrives at your place, you cannot additionally order the Packing service.
Rates
- Small
up to 2 kgCost10 ₴
- Medium
up to 10 kg - Large
up to 30 kg
- Packing of documents
free of charge
Benefits of addressed delivery

Convenient:
A courier will arrive at your home or office
Easy:
No need to carry heavy parcels to the branch
Fast:
Choose the desired time interval for the courier's arrival
Frequently asked questions
- What can I send from the address
- Will the courier pick up my parcel from the door of my apartment
- How can I order the "From the Door" service





