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Cashback for delivery
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Send more parcels and get 10% of the delivery cost back

Nova Post is launching a special programme called «Let's grow together», which will allow you to get back 10% of the cost of delivery, packaging and additional services. Join the programme and invest your cashback in new shipments and other Nova Post services.

This is a pilot project that will run from 07.07.2025 to 30.09.2025.

Who is the programme for

A limited number of participants were randomly selected to take part in the pilot project of the ‘Grow with Us!’ programme from among private individuals who were sent invitations to join the programme.

Terms of participation

Increase in volume

A 20% increase in the number of shipments compared to the average for the last 3 months, i.e. in each subsequent month, the increase must be at least 20% of the average for the last 3 calendar months.

To achieve the target number of shipments, sent, paid and closed EWs of the «Documents» and «Parcels» types up to 30 kg are taken into account.

10% cashback

10% of the cost of delivery of shipments within Ukraine will be returned in bonus hryvnia.

Bonus hryvnia are credited monthly by the 7th day of the month based on the results of the previous month, provided that the programme conditions are met.

Use of bonuses

Pay for delivery with bonuses in the app or in your personal account on the website. Bonus hryvnia are valid for 180 days from the date of accrual or last use.

Payment with bonuses applies to:

  • postal delivery services within Ukraine;
  • additional services specified in the Rules for the Provision of Postal Services by Nova Post LLC.

Bonuses do not apply to international delivery services.

How it works

Increase your shipments by 20% compared to the average of the last 3 months and save on logistics:

  • Shipments

    Previous three months

    30 (average monthly)

    1st month

    36

    2nd month

    38

    3nd month

    44

  • Growth

    Previous three months

    -

    1st month

    +20%

    2nd month

    +20%

    3nd month

    +20%

  • Cashback

    Previous three months

    -

    1st month

    10%

    2nd month

    10%

    3nd month

    10%

  • Failure to comply
    If the number of shipments increases by less than 20%, no cashback will be credited in the following month.
    If the volume of shipments decreases by more than 50% compared to the average monthly figure for the last 3 months, the customer will be excluded from the programme.
    The programme is only valid for private individuals. If a customer participating in the programme registers as a business customer, the accrual of bonuses will be suspended.

Programme advantages

  • Savings on delivery
  • Transparent charges in the app and in your personal account on the website
  • Cashback is credited automatically
  • Flexible participation: you can join any month

Frequently asked questions

  • How can I check how many shipments have been made and how many more are needed to receive cashback?

    At the beginning of each week, you will receive a notification in the mobile app indicating how many shipments have already been made and how many more are left to reach your goal. You can also view information about the number of shipments in the app and personal account on the website.

  • I am currently sending from a different number. How can I add it to the programme?

    Currently, only phone numbers of customers who have received an invitation can participate in the programme. If the pilot is successful, the programme will be available to others.

  • Where can I check my bonus hryvnias?

    You can check your bonus hryvnias in the Nova Post old app. On the main screen of the app, tap the icon in the upper left corner of the screen to go to your personal account:

    Or in personal account on the website by clicking on the user's name in the upper right corner of the screen:

  • How can I use bonuses?

    Bonus hryvnias can be used to pay for delivery in the Nova Post old app by going to the parcel payment section and swiping the screen to the left:

    or in your personal account on the website in the section on payments for EW.

  • What will happen to the bonuses that I don't have time to use during the pilot period?

    Bonus hryvnias are valid for 180 days from the date of accrual or last use. They can be used after the pilot ends.

  • Which shipments are eligible for the programme?

    To achieve the target number of shipments, shipped, paid and closed EWs of the «Documents» and «Parcels» types up to 30 kg are counted.