Skip to main content
November 6, 2026

Nova Poshta's new mobile app is two years old

In September 2024, Nova Poshta launched a new mobile app. Since then, it has gained dozens of new features, and the number of monthly users has grown from 600,000 to 6.4 million customers.

Over this time, the app has evolved from a package tracking service into a full-fledged tool for daily interactions with Nova Poshta—from creating a shipment to managing delivery.
Over the past two years, the new app has introduced features that simplify package management and daily shipments:

  • Convenient package management: All shipments are organized by category and display their current statuses. Real-time tracking lets you see exactly where your package is and plan your day without unnecessary delays.
  • Quick shipment creation: ready-made templates, the “Resend” feature, and automatic draft saving allow you to create shipments without having to re-enter the same data and to return to an unfinished waybill at any time.
  • Favorite branches and mailboxes: Saved addresses are automatically populated when you create a shipment or forward mail—no need to search for the location on the map every time.
  • Multi-Number: The ability to link up to three phone numbers to a single profile and view both personal and work messages without switching between accounts.
  • Sender-recipient chat: the ability to discuss issues related to the package directly within the app without switching to other messaging apps.
  • Schedule a courier pickup within an hour: a quick way to arrange for a package to be picked up without having to visit a branch.
  • Track the courier on the map: view the courier's route and receive notifications 15 minutes before arrival and when the courier is almost there, giving you full control over the delivery process.
  • Shipment Management: the ability to instantly redirect a shipment, have someone else receive it, leave the package with the concierge, or change the courier's arrival date and time if your plans have changed.

“Over the past two years, the number of monthly app users has increased tenfold—to 6.4 million. Today, customers in all 19 countries where the company operates use the app. We continue to expand the app’s functionality based on user feedback. We are currently working on a design update, specifically simplifying the interface to make interacting with Nova Poshta’s services even more convenient and intuitive,” said Andriy Andreyev, head of Nova Poshta’s mobile app development team.

You can download the Nova Poshta mobile app from the App Store or Google Play. To access the latest features, update the app to version 4.9.2 or higher.